Fortify Communications

Full featured On Demand Call Center

Organize your incoming calls in an easy and seamless way using Fortify Communications Managed ACD. Whether you want to set up  a new call center fast and without capital cost or integrate a new remote location in your call flow, Fortify has the right solution for you.
As part of the Teamstar Virtual Contact Center Suite the Managed ACD is a field tested  solution with many years of experience. It is one of the most comprehensive network based call routing engines available today.

Key Benefits

  • Multi location virtual contact center
  • Over 10 years of application experience
  • Powerfull features with many configurable options
  • Easy to use interfaced for agents, supervisors and call center managers
  • Mix VoIP and PSTN trunks in one call routing plan
  • Free Support, Maintenance and Updates
  • Fast setup in days instead of weeks
  • Integrate on-site infratsructure to create your individual contact center setup
  • Integrated  transfer and outdial features
  • Configurable agent and supervisor wallboards
Fortify Platform

Ten years ago Fortify Communications set out to create an easy to use network based ACD. Today many companies from small to large size use the Managed ACD for their call center operations. Among our customers are well know brands that entrust their customer care to Fotifys Teamstar platform.