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Fortify Communications provides advanced communication solutions for business using the software as a service (SaaS) model. We service large call center operations, businesses in different industries and all types of organizations with our award winning network based ACD and dialer solutions. We provide easy to use and fast to deploy interactive surveys with flexible reporting capabilities.
Fortify Commmunications was founded on the idea to provide easy to use preconfigured solutions offering a high degree of user customization. Our flexibility and our commitment to great service has made us the partner of choice for many well known corporations and call center operators in Europe. We work closely with our customers to create highly tailored solution based on our proven platform.
Fortify Communications, Inc. is a wholly owned subsidiary of 4Com GmbH, a leading managed telecommunication service providers in Europe that started 1994 in Hannover Germany.
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Five reasons how you benefit from us
More than 15 years of experience as a provider of contact center solutions and IVR systems. - Easy customization of pre-configured standard solutions means quick deployment and substantial cost savings
- Dedicated to keep deadlines and deliver high quality implementations
- Scalability of a large service platform with individual service level agreements
- Great customer service and a proven track record of satisfied customers
- Virtual call centers combining North American and European agents in one easy to manage routing plan
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| 15 Years of Innovation |
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Fortify Communications is developing innovative business solutions centered around the telephone - We were the first commercial VoIP gateway operator in Germany in 1996.
- We pioneered managed IVR solution and network based call center operations.
- We developed the first ad-based phone service in Europe.
- We operate the largest network of on-demand phone surveys in Europe.
- We are the quality leader in virtual call centers in Germany.
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