NewsFortify Communications unveiled the new text messaging option for mobile surveys. This popular communication channel integrates seamlessly into Fortify's feature packed Survey Delivery Platform. Fortify's new ACD release adds new features and an easy-to-use workforce time management tool to the solution. Fortify Communication will exhibit at Europe premier Call Center Event from February 17th to 19th in the Estrel Convention Center in Berlin, Germany. |
SolutionsConnect and manage your Home AgentsHome based agents are the fastest growing segment of the customer contact sector. Fortify home agent solution provides an easy and very cost effective way to operate a distributed call center via PSTN and VoIP connections. Sign-in on location with TimestamperThis service acts as a virtual timestamp mechanism for field personal on location or staff on the road. It is quick to set up and provides a accurate way to track the 'signing in' of personal at a project site or on a promotion event. Industry specific Survey TemplatesNew industry specific survey templates provide a quick and proven way to set up questionnaires in different business sectors. Deliver the survey over different channels. |
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